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Refunds and Cancellation Policy for MCLOSA 2025

We are looking forward to holding the MCLOSA 2025 meeting on the 28th November 2025 as a face-to-face meeting.

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General Attendee Cancellation terms:

  • Should you wish to amend a booking and thus partially cancel a booking (a registration or dinner ticket) before the 1 October 2025 you will be due a full refund for the part of the booking payment that you are cancelling.

  • After the 1 October 2025 all booking payments are non-refundable.

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Why the 1 October 2025 - This is the date the Organisation is required to provide final delegate numbers to the venue. We are Contracted to pay the full costs associated with the numbers given. As a meeting organised by physicians for physicians, we need to minimise the financial risks associated with late non-attendance notification at the event. 

 

 

Cancellation of the MCLOSA meeting by the Organisation. Circumstances outside the Organisation’s control - Refund policy

Should circumstances outside our control mean that we sadly have to cancel the face-to-face meeting (even at short notice) on the 28th November 2025, the meeting will be replaced by a virtual-only event on that date or postponed until 2026. Any amendments to the 2025 meeting will be conveyed to delegates as soon as possible.

  • In the case that the 2025 meeting is completely cancelled and not changed to a virtual meeting on the 28th November 2025 registrants will be offered the option to receive a full refund or have the booking fees paid for 2025 held by the Organisation as full payment towards 2026 booking fees.

Circumstances outside our control may include a:

1) UK Government guideline banning indoor public gatherings of more than 30 people or more;

2) or a specific UK-wide NHS Staff non-meeting policy be put in place that prevents NHS Staff gatherings; 

3) or, the Organisers believe it highly likely that the meeting will not be able to take place in November 2025 due to anticipated UK COVID-19 (other other) restrictions;

the Organisations will at the earliest opportunity make a decision to alter the meeting to:

  1. a virtual-only event format on the 28 November 2025.

  2. or postpone to a specific date in 2026. 

 

REFUND management terms:

  • Any requests for refunds or amendments to bookings must be sent to Louise Richards, louise@healthology.eu.

  • We acknowledge that bookings are made in good faith but that circumstances may result in delegates being unable to attend the meeting in November 2025 for reasons outside their personal control. Therefore, while our general policy is not to offer refunds after 1 October 2025, all refund requests will be review on a case-by-case basis.

  • Refunds are made to the payment method used only. Refunds will be processed within 7 working days.

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